Ensure your PBX is in good hands

Have you ever thought of a place where you don't receive calls from your end users telling you that "the phone does not work"? PaloSanto Solutions ensures that your IP PBX investment is up and running in the best possible manner. Our engineers, experts in IP telephony technology, provide support coverage via email, chat and phone.

Per-incident calls provide a mechanism to solve your most inmediate needs. Telephony problems cannot wait and we ensure that you get the support that you need, when you need it. This service is billed on a per-hour basis.

Our support coverage plans are renewed annually and vary depending on the number of phone extensions your Elastix PBX system supports. We offer 24x7 expedited support coverage packages with 4 hour response times (Platinum) as well as 8x5 packages with Next Business Day response times (Gold).

Elastix Support Coverage products are a need for any serious corporation that provides high quality services to their clients. In today's world, no company can afford to be offline even for just a minute.