Elastix WebChat Support Access

Thank you for your Elastix Web Chat Support purchase!

Once the order is confirmed you will receive and email with the following information:

In this email you will find your support ticket with a format similar to the alphanumeric code highlighted in yellow.

With this information you can access the webchat support by two ways.

1.- You can go directly to the following link:

http://support.palosanto.com/elastixChatServer.php

Once you have the window open, log in with your name and your support ticket, include a question that refers to the requirement of the problem. After that click enter and you’ll start the support.

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We recommend to you to read the terms of the support prior your access. You can review this information here

2.- Another way to get into the support is to go to http://store.palosanto.com

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In this webpage we have a banner at the left side of the page, with the following legend:

“Elastix Support, Click here to access the Elastix support chat system”

Make click on this banner to open the web chat support access window

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Once you have the window open, log in with your name and your support ticket, include a question that refers to the requirement of the problem. After that click enter and you´ll start the support.

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We recommend to you to read the terms of the support prior your access. You can review this information here